Cant recognize my Mega UE Boom

I downloaded the app and I am not able to see or manage my new UE Megaboom. The Bluethooth had paired my device, but the app will not recognize the speaker. I keep seeing a message to make sure my speaker is powered on and connected. It is connected and I hear sound coming from the speaker. I am very frustrated. I will change my rating once this issue is fixed.

JAMcfarlane74 about MEGABOOM by Ultimate Ears, v1.7